Student Support Officer - Trinity Bay State High School

Job Reference QLD/FNR693411/26T
Closing date July 8, 2026
Location Cairns region
Contact 07 4037 5222

About this job

About our School:

Established in 1960, Trinity Bay State High School is a highly regarded Independent Public School with a strong tradition of excellence in teaching and learning. Located in Cairns, the school is recognised for its outstanding student outcomes, strong community reputation, thriving International Program, and partnerships with James Cook University and Central Queensland University. Trinity Bay offers a rich and diverse curriculum supported by an extensive range of extracurricular opportunities, with established strengths in science, performing and visual arts, public speaking and debating, business studies, and sport. The school provides students with opportunities to develop their talents, pursue their interests, and achieve their personal best. With a vibrant and inclusive community, Trinity Bay welcomes students from local, regional, interstate, and international backgrounds. Its diverse learning environment fosters collaboration, respect, and strong relationships, ensuring students are challenged, supported, and inspired to succeed both at school and beyond.

About the Role:

  • Liaise and provide support to students and families at the school/college and liaise with the wider community.
  • Promote the benefits of education to improve outcomes for students and families.

Responsibilities:

  • Innovate data capture management systems and develop subsequent intervention strategies.
  • Build and sustain positive relationships with students, parents, community and elders, and provide input into local decision making to ensure optimum outcomes.
  • Liaise with families and conduct home visits to encourage school attendance and to motivate students.
  • Liaise with students and families to recognise any educational, social, emotional or behavioural issues.
  • Work within a team based management approach as a contact for students, families or community members regarding any concerns.
  • Monitor the behaviour and wellbeing of students to identify issues and organise intervention.
  • Lead and implement initiatives to encourage a positive, caring and supportive environment at the school for students, families and community members.
  • Act as an independent mediator between the school, students, families and community members to enhance open communication.
  • Develop innovative and effective strategies for building relationships among students, families, community members and stakeholder groups to promote communication and resolve issues of concern.

Please refer to the Role Description for a full list of responsibilities.

 

Interested? To Apply:

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history).
  • Attach evidence of the mandatory requirements outlined in the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.