Complaints handling policy

If you are having trouble accessing a particular page on EducationHQ or you would like to lodge a complaint, please contact:

Support Team
Tempo Media
PO BOX 231
Brunswick West VIC 3055 

When lodging a complaint, the team would be grateful if you could be specific about the nature of your complaint, including the location of the page you are having trouble accessing.

We take your feedback seriously and will promptly investigate and respond to all genuine complaints.