About this job
What We Offer:
- Professional learning and development opportunities.
- A supportive and collaborative team environment.
- Modern facilities and a well-resourced workplace.
- The opportunity to contribute to meaningful educational outcomes for young people.
About the Role:
The Administration Officer is responsible for providing efficient, client focused administrative services to support program delivery, staff, and partner organisations. The role requires strong organisational capability, attention to detail, and the ability to manage competing priorities in a dynamic environment.
You will support student administration processes, maintain accurate records, contribute to system management, and assist with administrative projects and continuous improvement initiatives. The position works closely with teaching staff, leadership, and external stakeholders to ensure processes meet operational and compliance requirements.
Key Responsibilities:
- Coordinate student enrolment and induction processes, ensuring accuracy and compliance with RTO requirements.
- Maintain and support the learner management system, including data integrity and reporting functions.
Provide professional and timely responses to enquiries via phone and email. - Prepare, manage, and maintain documentation, records, and educational resources.
- Support compliance related administrative activities, including data entry and audit preparation.
- Assist with small scale projects, system improvements, and process enhancements.
- Liaise effectively with staff, leadership, and external stakeholders to support program delivery.
Please view the role description for a full list of responsibilities.
About You:
- Demonstrated experience with digital platforms, databases, learner management systems, Microsoft Excel and standard office systems.
- Strong organisational and time management skills, with the ability to meet deadlines and manage competing priorities.
- Well developed communication and documentation skills.
- High level of accuracy and attention to detail.
- Ability to work effectively both independently and as part of a team.
- Commitment to professionalism, confidentiality, and quality service delivery.
- Experience in an education or training environment is desirable.
Submit Your Application:
- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
- Attach a 1-page written statement about how your achievements and capabilities meet the requirements of the role.
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.