About this job
Location: Catholic Education Office, Manuka ACT
Employment Type: Full-Time, Permanent
Salary Range: $109,560 to $117,990 plus superannuation (based on skills and experience)
Start Date: January 2025
Closing Date: 11.55 pm, Monday 25 November 2024
About Us
Catholic Education, Archdiocese of Canberra and Goulburn (CECG) plays an integral role in education in the ACT and NSW, operating 56 Schools and nine Early Learning Centres (ELCs). The Catholic Education Office (CEO) provides corporate services Schools and ELCs.
The CEO is committed to workforce diversity and creating inclusive workplaces. We welcome applications from suitable candidates from all diversity groups to support our system of Schools and ELCs in delivering quality education outcomes for the students in our care.
About the Role
We are hiring a Technical Services Officer - Networks to provide essential operational support for the CECG network, overseeing network infrastructure, configurations, and troubleshooting. In this role, you will deploy, identify, and resolve network issues, ensuring reliable connectivity across our organisation. As the primary support contact for all network infrastructure (including routers, switches, wireless systems, and telephony), you will also work closely with the Service Delivery team to deliver specialist network support.
Benefits and Opportunities
- Positive and collaborative workplace culture
- Permanent contract
- Attractive remuneration package
- Access to salary packaging, including novated leasing
- 24 weeks of paid parental leave (maternity/adoption)
- Up to 14 weeks paid parental leave (paternity/non-initial primary carer leave)
- Support for professional development and study opportunities
Application Process
Applicants must submit a resume and cover letter addressing the below section.
Selection Criteria
- Excellent customer service skills with the ability to effectively communicate and work with a diverse customer base, including the ability to translate and communicate technical information in a simple and straightforward manner.
- Lead and/or work as part of a team with a high attention to detail and an ability to meet agreed service delivery timeframes.
- Must demonstrate an ability to lead a junior, by providing support in their development.
- Ability to think critically and contribute to resolving technical issues.
- Experience with Aruba and Cambium networking devices, both wired and wireless.
- Experiencing supporting VOIP phone technologies including Microsoft Teams calling, including experience configuring and maintaining Microsoft DHCP services.
Please refer to the position description for an in-depth detail regarding the position duties, criteria and skill set required.
Other Eligibility Criteria
- You must be an Australian Citizen or Permanent Resident to be eligible to apply for this position.
- Appointment is subject to satisfactory employment screening for child-related employment in accordance with CECG policy.
For further information about the role and Catholic Education Archdiocese of Canberra & Goulburn, please visit the website and position description.
If you have any questions about the recruitment process, contact Rebecca Radanovich, People & Culture Officer, on 0475136048 or via email at rebecca.radanovich@cg.catholic.edu.au.
#S-DN