About this job
Progressional roles show a salary range spanning two classifications. Appointment will be made at the level appropriate to skill and fulfilment of required criteria.
Responsibilities include:
- Troubleshooting technical issues, installing and configuring software, warranty claims and conducting routine maintenance tasks.
- You will collaborate closely with teachers and administrators to understand their technology needs and provide timely support and training.
- You will liaise with other staff members to coordinate technology initiatives and ensure alignment with educational goals.
Our ideal candidate:
The ideal candidate will have a strong technical background, excellent communication skills, and a passion for supporting education through technology.
Experience with iPad administration and network infrastructure is preferred.
- Basic Hardware diagnostics and installation (Windows and Mac);
- Basic software diagnostic and support (Microsoft Products);
- Online software and cloud-based management support;
- Audio and Video setup and troubleshooting services;
- Asset management including disposing device procedures, removal of and backup of sensitive stored data;
- Setting up and maintaining Network Infrastructure;
- Server Virtualization;
- IP subnetting;
- Deploy, configure and maintain Active directory user and rights through ZTP;
- Customer service feedback processes and procedures;
- Consistent communication and working with administration in the implementation of new programs and procedures at State Schools;
- Managing of school systems, onboarding of devices and upkeep on school owned technology;
- Allocating and distribution of iPads, laptops and CFT's throughout the school;
- Use of MDM, for monitoring and updating of iPads for students and staff;
- NAPLAN preparation;
- Attendance of professional development events;
- Maintain Mitel Phone System;
- Liase with outside vendors;
- AV management in meeting spaces;
Please refer to the attached role description for any mandatory requirements for this position.
Submit Your Application:
- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
- Attach a 2-page written statement in response to the attached role description.
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applicants need to be a current Queensland Government employee to be eligible to apply.
Applications from recruitment agencies will not be accepted.