About this job
About the Department
Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us.
As the Principal Support and Engagement Officer you will:
- Work collaboratively and flexibly within the ICT Resources and Initiatives team to support a diverse range of operational and digital resource management activities
- Lead the team in delivering state-wide access to digital resources, including online databases and eBooks, and maintaining strong engagement with the team's many stakeholders
- Employ strong analytical skills, excellent attention to detail and well-developed communication skills to ensure quality services and outcomes.
Responsibilities include, but not limited to:
- Provide high level subject matter expertise relevant to the delivery of innovative library and information services across a dynamic and diverse organisation.
- Prepare briefing material, submissions, papers and reports based on efficient and effective analysis of information.
- Effectively acquire, maintain and apply knowledge of relevant published digital and online resources, government processes, and review operational documentation to support the priorities and functions of the unit.
- Develop and refine resources and support materials to maintain their accuracy and meet the publishing standards of the Department.
Highly desirable skills and experience:
- High level MS Office skills, experience using Online Library Management Systems, and willingness to learn new technical applications to support websites and other engagement activities.
- Previous library experience and /or eligibility for Associate Membership of the Australian Library and Information Association is highly desirable.
- Ability to provide administrative support across a professional /para-professional team.
- Strong analytical skills, attention to detail and capacity to learn quickly and respond with agility.
- Well-developed oral and written communication skills.
- Initiative and self-motivation, including the ability to manage multiple tasks and competing deadlines.
Interested? To Apply
- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant previous work history).
- Attach a written statement (2-page maximum) addressing the roles and responsibilities outlined in the attached role description.
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.