About this job
The Education Systems Management teams manage enterprise education applications used by state schools. The successful candidate will be responsible for coordinating services in the end-to-end delivery of ICT solutions to core school, student and learning management systems.
About the Department of Education:
The Department of Education (DoE) is committed to ensuring Queenslanders have the education and skills they need to contribute to the economic and social development of Queensland. The department delivers world class education services for people at every stage of their personal and professional development. We are also committed to ensuring our education systems are aligned to the state's employment, skills and economic priorities. DoE is a diverse organisation with the largest workforce in the state. We are committed to teaching and learning environments that have at their centre child/student and staff health and safety. The Education Systems Management teams manage enterprise education applications used by state schools. The successful candidate will be responsible for coordinating services in the end-to-end delivery of ICT solutions to core school, student and learning management systems
About the Role:
As the Principal Support and Engagement Officer you will:
- Work collaboratively and flexibly within the Enterprise Application and Enhancements team to support a diverse range of change management and operational activities
- Lead the team in progressing strategic priorities, building and maintaining strong engagement with the team's many stakeholders
- Employ strong analytical skills, excellent attention to detail and well-developed communication skills to ensure quality products (documentation/resources) and outcomes.
Responsibilities include, but not limited to;
- Support secretariat duties for multiple governance working parties that triage and prioritise all items in the OneSchool Program of work
- Lead the ideation process for requested changes to OneSchool and related applications
- Provide high level subject matter expertise of business processes and apply knowledge to negotiate and manage deliverables.
- Prepare reports, correspondence and submissions about items in the program of work to key stakeholders and clients
- Effectively acquire, maintain and apply knowledge of relevant government processes, and review operational documentation to support the priorities and functions of the unit.
- Contribute to continuous improvement agendas, including the review, development and deployment of supportive processes and procedures.
- Quality Assure end to end processes for the Directorate
About You:
Highly desirable skills and experience:
- Experience facilitating Investment Logic Mapping workshops
- Thorough understanding of Prince2 Agile project management methodology
- Experience working with Microsoft Azure DevOps
- Strong analytical skills, attention to detail and capacity to learn quickly and respond with agility.
- Well-developed oral and written communication skills.
- Initiative and self-motivation, including the ability to manage multiple tasks and competing deadlines.
- Background in implementing and quality assuring new and existing processes
Please refer to the attached role description for any mandatory requirements for this position.
Interested? To Apply:
- Please attach brief resume including contact details for 2 referees (referees should have an understanding of your relevant previous work history)
- A 2-page written response outlining your suitability for the role in the context of the About the Role section of the job advertisement.
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
Salary rate shown is reflective of full-time (1.0 FTE).
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.
share any support needed to ensure our recruitment process is inclusive.Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
Salary rate shown is reflective of full-time (1.0 FTE).
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.