About this job
Diocese of Lismore Catholic Schools
The Diocese of Lismore Catholic Schools (DLCS) provides a range of services to support approximately 3,500 staff in 45 vibrant and dynamic Catholic school communities that serve more than 18,000 students. The DLCS assists schools to build teaching and leadership capabilities in communities of professional educators who share responsibility for school improvement and for achieving the best outcomes for our students.
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IT Regional Support Officer, Clarence
Located at Coffs Harbour, NSW
Full-time, permanent position. Start date to be negotiated with the successful candidate.
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The Rewards:
- Salary: Attractive salary dependent on skills and experience + 11.5% superannuation
- Additional benefits: Salary packaging including novated car leasing, work laptop, mobile phone
- Working hours: 7-hour working day, 35-hour week
- Flexibility: Achieve both work-life balance and the benefits of face-to-face collaboration with your peers with our hybrid working model
- Staff wellbeing: Access to our Employee Assistance Program, free annual flu vaccinations, discounted gym and aquatic memberships through our Fitness Passport
- Growth: Learning and career development opportunities.
Position Purpose:
To support the delivery of IT services to DLCS offices and schools. This role supports the underlying Mission of Catholic Education in the Diocese of Lismore by delivering services that contribute to enabling students to achieve the fullness of life.
Work Requirements:
- A current/valid Australian Driver’s Licence and eligibility to work within Australia for the period of the appointment
- Hold a valid NSW Working with Children Check, or ability to obtain if the successful candidate
- Requirement to travel between locations.
- Working 48 weeks of the year.
Qualifications:
- Relevant qualification at certificate level or above and/or experience providing technical support to users in an organisational setting.
- ITIL 4 Certification.
Work Experience:
- Five years experience in a service delivery role.
Key Capabilities:
- Proven experience in IT service delivery.
- Knowledge of ITIL processes and best practices.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced and dynamic environment.
- Knowledge of IT service management tools (e.g., Freshservice, Helpdesk).
Plus, the following generic criteria:
- Knowledge of WHS and equity principles in the workplace.
- Respect and uphold the ethos and teachings of the Catholic Church and the values of the Employer.
Your cover letter must address the key capabilities listed above.
Additional information:
- Position Description
- Click this link for information on our Diocese and region.
Enquiries: recruitment@lism.catholic.edu.au
Applications close: 3pm, Monday 7 April 2025
Diocese of Lismore Catholic Schools Limited is committed to creating Child Safe Schools
For identified child related roles, Child Protection legislation requires preferred candidates to hold a valid NSW WWCC
An equal-opportunity employer