About this job
About the Department:
The Department of Education (DoE) is committed to delivering responsive services focused on equity and excellence to Queenslanders and their communities. We promote equity and excellence by our commitment to respect, protect and promote human rights. Our objectives are: a strong start for all children, every student realising their potential, fair and safe workplaces and communities, capable people delivering our vision. Our vision is one of equity and excellence in a progressive, high performing education system that realises the potential of every student.
About the role:
As the Information Officer you will:
- Process Ministerial and Director-General documents accurately and in accordance with central office electronic records management systems.
- Search electronic and paper records for information and documents required by clients and ensure that requests are processed accurately and promptly.
Responsibilities include;
- Undertake a range of administrative tasks and records management, in a high-volume setting, to support the operational requirements of the unit.
- Respond to inquiries emanating from within, and external, to the unit in a courteous manner and within appropriate timelines.
- Liaise with officers at all levels of the department, other government agencies, educational institutions and organisations, the private sector and community representatives.
- Produce regular reports on behalf of the unit to assist in the management of executive records.
- Maintain internal registers and databases utilising a range of commercial software systems including Content Manager and Microsoft Office applications.
- Contribute to the development and refinement of procedures, systems and standards by providing formal and informal feedback on implementation issues and quality assurance processes.
- Assist in the preparation of responses to sensitive and confidential correspondence directed to the Minister and Director-General and process correspondence providing a high level of service and a continuous flow of work in line with departmental standards.
Please refer to the attached role description for any mandatory requirements for this position.
To Apply:
- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
Salary rate shown is reflective of full-time (1.0 FTE).
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.