About this job
About the Department of Education:
The Department of Education is dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable adjustments to support applicants at all stages of the process and employee lifecycle.
About the Role:
Responsibilities include:
- Fulfill ICT support requests to resolve complex identity and access management issues for departmental users within reasonable timeframes and ensuring that agreed service levels are met.
- Participate in the design and delivery of on premise and cloud based IAM solutions, product customisations and plugins.
- Use monitoring services and tools to ensure services are delivered efficiently and effectively through the IAM solution.
- Contribute to the maintenance and development of documentation and procedures related to standard operational outcomes, proactively suggesting opportunities for improvements.
- Work closely with a variety of business areas and project teams to develop and maintain IAM solutions in support of business needs.
- Contribute to the improvement of IAM process, authentication, access rights, restrictions, account profiles, password management techniques and other attributes required to support staff and students with simple and secure access to information and services appropriate to their role.
Please refer to the attached role description for any mandatory requirements for this position.
Interested? To Apply:
- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
- Attach a brief statement (2 pages maximum) addressing:- the requirements as outlined in role description - why you are interested in and capable of performing the role. This should not be a restatement of your resume, but rather your opportunity to tell us about yourself, highlighting how your experience, skills, knowledge, and personal attributes make you the best person for the job.
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
Salary rate shown is reflective of full-time (1.0 FTE).
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.