Head of Department - Student Services - Biggera Waters State School

Job Reference QLD/SER688803/26T
Closing date May 26, 2026
Location Gold Coast
Contact 07 5573 9222

About this job

About the Department of Education:

Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us.

Who We Are:

Our school has a long-standing tradition of excellence in education and a strong commitment to creating a positive and nurturing learning environment for our students.

Our school values inclusive, consistent and supportive practices that help every student engage successfully in learning. 

We believe that every child has unique talents and abilities and we strive to help each student reach their full potential.

We have a dedicated team of teachers and staff who are committed to providing a well-rounded education that includes academic, social, and emotional growth.

We also have a wide range of extracurricular activities and programs that provide opportunities for students to explore their interests and passions.

Step Into Your Next Chapter:

The Head of Department, Student Services leads the school's approach to student engagement, wellbeing, behaviour support and tiered intervention.

At our school, this role has a key focus on leading PBL, strengthening case management, coordinating tiered student support, overseeing the Hub, and embedding consistent school-wide practices that support learning, attendance, engagement and wellbeing.

Key Role Responsibilities

  • Lead and embed Positive Behaviour for Learning across the school, including expectations, routines, reteaching, acknowledgements and consistent staff responses.
  • Coordinate case management processes for students requiring additional support with behaviour, engagement, attendance, wellbeing or social-emotional needs.
  • Lead tiered student support, ensuring clear universal, targeted and intensive responses are in place.
  • Oversee the purpose, operation and consistency of the Hub as a support, regulation and triage space.
  • Use behaviour, attendance, wellbeing and achievement data to identify needs, monitor patterns and plan next steps.
  • Support teachers and leaders with practical strategies, tools and advice to strengthen student engagement and classroom consistency.
  • Work collaboratively with DPs, HOSES, Guidance Officer and other staff to ensure student support is coordinated and clearly communicated.
  • Lead staff professional learning connected to PBL, engagement, regulation, restorative practice and consistent school-wide expectations.
  • Support positive partnerships with families and external agencies to improve student outcomes.
  • Ensure student support practices align with departmental policy, inclusive practice and the school's improvement priorities.

Please view the role description for a full list of responsibilities.

Submit Your Application:

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
  • Attach a 2-page written statement in response to the attached role description.
  • Attach a copy of your mandatory qualifications/registration outlined in the attached role description 

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

ty Principals, Guidance Officer, HOSES, teachers, teacher aides, families and external agencies to ensure student support is proactive, consistent, inclusive and data-informed.

s from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

ty Principals, Guidance Officer, HOSES, teachers, teacher aides, families and external agencies to ensure student support is proactive, consistent, inclusive and data-informed.