EOI - Computer Systems Technician, State Wide ICT Service Delivery - Enterprise Technology Services

Job Reference QLD/CO591239/24E
Closing date September 23, 2024
Location Gold Coast
Type Full-Time
Contact 07 5656 6670

About this job

This temporary vacancy is open to Expressions of Interest and any extensions to this appointment will not exceed 12 months.

About the Department:

The Department of Education is dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable adjustments to support applicants at all stages of the process and employee lifecycle.

About the Role:

As the Computer Systems Technician, responsibilities include installing and maintaining systemic management and educational delivery systems in accordance with departmental information standards and policies, advising, communicating, applying, and monitoring the implementation of departmental information standards and policies within the region, participating in service level and work practice reviews, and maintaining technical proficiency and skills.

You will also assist with the identification and development of strategies for providing training and development in the use of systems and Information and Communication Technologies (ICTs) across the region.

About You:

To be successful in this role, you will need to have expert technical knowledge and experience in the selection, procurement, and installation of new hardware and software, as well as the enhancement of existing systems.

Additionally, you must have excellent communication and interpersonal skills to provide expert technical advice and support to non-technical staff.

Responsibilities include:

Skills in the following areas will be highly regarded:

  • Sound ability and experience in the management and administration of the Microsoft HyperV system.
  • A detailed working knowledge of the Windows 2016 server operating system.
  • A high level of technical knowledge of server hardware and configuration, and networking infrastructure.
  • A sound understanding of the principles of a network operating system.
  • A good understanding of desktop, laptop, tablet and printer support.
  • Strong analytical and problem-solving skills.
  • A strong client focus.
  • Understanding of the benefits of a Managed Operating Environment.
  • An understanding of the principles of quality assurance.
  • Knowledge of latest Windows and Apple operating systems.
  • Knowledge of scripting.

A Class C Drivers Licence will be highly regarded as travel between schools is a requirement of the role.

Please refer to the attached role description for any mandatory requirements for this position. 

Interested? To Apply: 

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history);
  • Attach a 2-page response to the how you will be assessed section of the attached role description. 

 

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. 

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department. 

Applications from recruitment agencies will not be accepted. 

When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.

Salary rate shown is reflective of full-time (1.0 FTE). 

The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies. 

lusive workplace. Click here to find out more about our Inclusion and Diversity strategies.