About this job
About the Department:
The Department of Education is dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable adjustments to support applicants at all stages of the process and employee lifecycle.
About the Role:
Responsibilities include, but not limited to;
- Maintaining claims management records in accordance with the Workers' Compensation and Rehabilitation Act 2003, the department's Workplace Rehabilitation procedure and the whole-of-government document retention requirements.
- Proactively reviewing, modifying and changing claims management and organisational health processing to improve processes and client service delivery.
- Liaising with WorkCover Queensland, QSuper (or other income protection insurers), regions and schools in relation to employee claims.
- Providing a responsive and quality client service.
- Communicating with all stakeholders in an empathetic and respectful manner.
- Organising individual workload to ensure timely and accurate processing, including meeting fortnightly pay cutoff deadlines.
Please refer to the attached role description for any mandatory requirements for this position.
How to Apply:
- Please attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant previous work history); and
- A 2-pg written submission demonstrating your experience/knowledge as it relates to the "your role" requirements or your ability to obtain relevant experience/knowledge as it relates to the role.
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
Salary rate shown is reflective of full-time (1.0 FTE).
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.
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