People and Safety Operations Team Leader - Kirwan

Townsville Catholic Education supports 29 schools in our Diocese, in a region extending to Mount Isa in the west, Proserpine in the south, north to Halifax and Palm Island. Our education choices include primary, secondary, Prep-to-Year 12 and boarding facilities. TCE employs in excess of 2,500 teaching, professional and ancillary/support employees to fulfil our mission of providing quality educational services through our Catholic school communities. A Catholic education involves much more than simply teaching the educational basics. It encourages students to embrace Catholic values and faith while providing them with an excellent education and diverse life experiences that will prepare them to be a contributing member of the community in their adult lives. As part of our teaching team, we will provide a supportive, flexible working environment where care for all our employees is a fundamental part of our ethos. We employ motivated people who want to work together to produce excellent outcomes for our students. Our employees are recognised as being central to achieving our mission and delivering quality learning outcomes for all students.

Closing date July 19, 2024
LocationKirwan QLD, Australia
Type Full-Time
Status Permanent

About this job

As an integral member of the People and Safety leadership team, the People and Safety Operations Team Leader has a strong focus on enhancing the TCE employee experience with People and Safety through effective, efficient consumer-centric Human Resources related administration processes and service delivery.  Reporting directly to the People and Safety Manager, this role will oversee, coordinate and act as first point of contact for recruitment, onboarding, supply management, contract administration, reception and payroll which includes outsourced payroll administration.

Key Accountabilities

  • Lead and coordinate a broad range of People and Safety operational and administration processes across the employment lifecycle with a focus on enhancing the TCE employee experience with People and Safety.
  • Enhance the capability and reputation of the People and Safety function through a results driven and data informed approach to service delivery.
  • Develop and lead a high-performing, consumer-centric team of administrators through process design, team training and development opportunities and proactive performance management.
  • Manage competing priorities in a fast paced and high tempo team.
  • Collaborate with other members of the People and Safety leadership team on innovation and process improvement opportunities.
  • Establish and nurture relationships internal and stakeholder. 
  • Build the capacity of the team by identifying and facilitating professional development opportunities.
  • Oversee the outsourced payroll function to ensure that it is processed in accordance with industrial instruments, policies, and legislation.
  • Identify, develop, and implement operational process improvements to enhance customer experience and to create workflow efficiencies across the payroll and recruitment function.
  • Interpret, apply and provide considered advice on the application of the Enterprise Agreements, Policy and Legislation as required and within own scope.
  • Participate in special projects as required
  • Perform the role with the highest regard to confidentiality and discretion
  • Foster the TCE values and sense of belonging with the organisation.

Mandatory Criteria

  • Degree or diploma level qualification in HR/IR/ER or other similar disciplines, or experience commensurate with these qualifications
  • Current Working with Children Suitability Card - The successful candidate will require a paid Blue Card before commencement as per the No Card, No Start policy developed by Queensland Government
  • Current Driver’s Licence
  • Proficient use of HRIS systems, Microsoft and Google Suite of applications. Experience with Aurion will be highly regarded.
  • Ability to travel from time to time within the Catholic Diocese of Townsville
  • Ability to perform the physical requirements of the role in a safe manner.

Desirable Criteria

  • Prior experience leading a multi-function team and/or a recruitment team

What we offer

  • Competitive Salary 
  • Annual Leave with 17.5% leave loading
  • Salary packaging options 
  • Modern facilities, equipment and resources
  • Access to long service leave after 7 years of continuous service
  • 14 Weeks’ paid parental leave if eligible
  • Deferred Salary Scheme
  • Corporate health insurance 
  • Induction, professional development and learning opportunities
  • Wellbeing programs and initiatives